BuildBit engineered Showshappening's AI-driven event ticketing platform with real-time fraud prevention in 3 months.
React
Node Js
Figma
Github
FirebaseShowshappening has been redefining event ticketing with a fast, secure, and scalable platform for concerts, festivals, theater, and more. Designed for organizers and attendees alike, our intuitive system makes ticket sales, attendee management, and event execution effortless. With customizable features, real-time analytics, and a seamless booking experience, Showshappening helps event creators sell smarter and deliver unforgettable experiences with ease.
- Provide a fast, secure, and hassle-free booking system for both event organizers and attendees.
- Enable organizers to efficiently manage events of any size, from intimate gatherings to large-scale festivals.
- Offer adaptable ticketing solutions that cater to unique event needs, including seating arrangements and pricing models.
- Equip organizers with real-time analytics and reporting tools to optimize sales and engagement.
- Ensure transactions and attendee data are protected with advanced security measures and seamless payment processing.
BuildBit didn’t just build a tool—they redefined event ticketing.
When we launched Showshappening, our goal was to tear down the barriers plaguing event ticketing—slow systems, clunky interfaces, and one-size-fits-all solutions. We wanted a platform that felt alive, adapting to the chaos of festivals, the elegance of theater, and the spontaneity of pop-up events. BuildBit didn’t just build it; they breathed life into it. From our first brainstorming session, Shandhen’s team challenged us to think bigger. They proposed features we’d never considered, like AI-driven attendee sentiment analysis and smart inventory allocation that predicts sell-out risks. When we mentioned how frustrating last-minute cancellations were for organizers, they built a waitlist automation tool that repurposed unused tickets in real time—boosting event attendance by 30%. What stunned me was their agility. During a high-profile comedy tour launch, our legacy system crashed under the traffic. BuildBit migrated Showshappening to a cloud-native architecture mid-crisis, ensuring zero disruption. Organizers didn’t even notice the switch—they just saw faster load times and happier attendees. But beyond the tech, BuildBit cared. They sat in on user interviews, tweaked the attendee onboarding flow based on grandma-first testing (yes, literally), and even helped us craft a sustainability feature that plants trees for every ticket sold. Investors now call Showshappening ‘the Shopify of live events’—and that’s because BuildBit embedded scalability into its DNA. To Shandhen and the team: You didn’t just write code. You gave event creators superpowers. Showshappening isn’t a platform—it’s the heartbeat of unforgettable experiences, and you’re the reason it pulses.
Showshappening was built through a collaborative, iterative process, uniting engineers, UX designers, and event industry experts to craft a seamless, scalable ticketing platform. By diving deep into the needs of event organizers and attendees, we designed a system that simplifies ticketing while delivering an exceptional user experience. Driven by innovation, user-centric enhancements, and robust security measures, Showshappening empowers organizers to sell tickets effortlessly and create unforgettable events with confidence. The development of Showshappening’s mobile app and website followed a structured, agile approach, ensuring scalability, security, and an intuitive experience. This process was broken into six key stages, each meticulously focused on building a high-performance platform that redefines ticketing for the modern era.
Extensive research identified key functionalities like event discovery, ticket booking, attendee management, and secure payments. A scalable architecture was designed to handle high-traffic events.
A user-friendly, intuitive interface was designed for smooth event browsing and ticket purchases. Wireframes and prototypes were tested for clarity, speed, and accessibility.
A Node.js (Express.js) backend powered event listings, ticket sales, and real-time updates, while MongoDB handled data management. Secure APIs ensured smooth integration.
Mobile App: Built with React Native for seamless iOS and Android experiences. Website: Developed using Next.js (React.js) for high performance and SEO optimization.
Rigorous unit, integration, and load testing ensured security, stability, and fast performance across devices, even during peak ticket sales.
The app launched on App Store & Google Play, and the website was deployed on AWS for reliability. Ongoing monitoring and updates keep the experience smooth.
Built a centralized event management hub enabling organizers to launch events in real time. Features include customizable event templates, automated date/time syncing with calendars, dynamic pricing adjustments based on demand, and integrated social media promotion tools. Organizers can preview event pages across devices and publish them instantly with one-click approval workflows.
Developed a secure ticketing engine supporting bulk sales, timed releases, and VIP access tiers. Integrated AI-driven fraud detection to block scalpers and bots, reducing fraudulent transactions by 65%. Added QR code validation, NFC tap-to-enter capabilities, and a self-service refund system to streamline attendee entry and minimize venue bottlenecks.
Launched a live analytics dashboard for organizers to track ticket sales, attendee demographics, and revenue trends. Features include heatmaps of high-demand seats, predictive attendance forecasts, and automated financial reconciliation reports. The system syncs with CRM tools like Salesforce and Mailchimp, enabling targeted marketing campaigns and reducing manual data entry by 40%.
- Real-Time Updates: Curates live tracking of popular local events.
- Category Filtering: Personalizes event discovery by music, sports, and more.
- Trending Metrics: Displays social proof like 'Most Booked' or 'Sold Out' tags.
- Unique QR Codes: Generates tamper-proof tickets for instant scanning.
- Offline Access: Works seamlessly in low/no-network venues.
- One-Tap Entry: Reduces wait times with fast, contactless check-ins.
- Digital Ticket Hub: Stores all tickets and venue maps in one place.
- Step-by-Step Navigation: Integrates GPS for route planning to events.
- Prep Reminders: Alerts users with gate times and must-bring items.
- Interactive 3D Maps: Visualizes entry points and ticket-based zones.
- Real-Time Updates: Adjusts for last-minute venue changes.
- Zone Guidance: Directs users to VIP/General entry areas effortlessly.
- Contactless Entry: Uses NFC for secure, device-free scanning.
- Wallet Integration: Saves tickets directly to Apple Wallet.
- Expiration Alerts: Notifies users before ticket validity expires.
- Unified Calendar: Tracks upcoming events and past bookings.
- Ticket Sharing: Shares event access via QR or links for groups.
- Archive Access: Stores receipts and photos from past events.
- Exclusive Pre-Sales: Notifies users about limited-time deals first.
- Loyalty Rewards: Prioritizes frequent attendees for early access.
- Countdown Timers: Tracks time left to claim discounted tickets.
- Account Management: Edits payment methods and preferences.
- 24/7 Support: Connects to live chat for urgent issues.
- Loyalty Tracking: Monitors rewards points for frequent users.
- Post-Event Surveys: Rates experiences like sound quality and seating.
- Customizable Questions: Tailors feedback forms to specific events.
- Reward Incentives: Offers discounts for detailed responses.
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